Returns & Exchanges
At Born Primitive, we stand by the quality of our gear and want to ensure you have the perfect fit for your training. If you are not 100% satisfied with your purchase, we offer easy returns and exchanges within 30 days of delivery.
Return Process
- 1.Start Your Request
Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to return.
- 2.Choose Return or Exchange
Indicate whether you would like a refund to your original payment method, store credit, or a direct exchange for a different size or color.
- 3.Print Your Label
Download and print the prepaid shipping label provided by the portal and securely package your items in their original, unworn condition with tags attached.
- 4.Ship It Back
Drop off your package at the designated carrier location; once received and inspected at our warehouse, we will process your refund or ship your exchange gear.
